Making Sure Everything Runs Smoothly

Service & support for maximum availability of your LOGIMAT® Vertical Lift Module

Maximum availability of all systems and short customer service response times are crucial to the success of a vital logistics system. We offer extensive customer service and expert support – anytime, anywhere, and for any job.

Due to its robust design, high-quality components, and elevator with gear drive, the LOGIMAT® lift module is extremely wear-resistant and low maintenance.

Our Customer Service & Support team ensure high availability of your lift module. With customer-specific servicing and maintenance models, as well as innovative spare parts concepts, we strive for maximum operational reliability, and complete customer satisfaction.


INTELLIGENTE FEATURES

Intelligent Features – Maximum Availability of Your Lift Module

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Maximum Availability of Your Lift Module

Be it quick troubleshooting, reduced waiting times for spare parts, or integrated workplace lighting for servicing work, SSI SCHAEFER offers a wide range of features to ensure your LOGIMAT® Vertical Lift Module is functioning properly.

LOGIREMOTE

LOGIREMOTE – For Fast Troubleshooting

Icon for Vertical Lift Module LOGIMAT Option LOGIREMOTE

LOGIREMOTE – For Fast Troubleshooting

LOGIREMOTE is a support option that enables remote access to your LOGIMAT® Vertical Lift Module – wherever in the world you may be. This remote access means that the hotline or service technician can establish a direct connection to the lift module control. You benefit from faster troubleshooting and maximum availability of your machine.Ihre Benefits: 

  • High availability of the system

  • Quick response times in the event of faults

  • Flexible support wherever you are 

LOGISPARE

Eliminating Long Waiting Times for Spare Parts

Icon for Vertical Lift Module LOGIMAT Option LOGISPARE

LOGISPARE – Eliminating Long Waiting Times for Spare Parts

The LOGISPARE service option can prevent long waiting times for spare parts needed and spare parts in stock. We offer spare parts packages. 

Your benefits:

  • Spare parts in stock

  • Reduced waiting time thanks to spare parts packages 

LOGILIGHT

Maximum Safety During Maintenance Work

Icon for Vertical Lift Module LOGIMAT Option LOGILIGHT

LOGILIGHT – Maximum Safety During Maintenance Work

The LOGILIGHT service option consists of workplace lighting for servicing work. This includes control cabinet and shaft lighting, which can be switched on using a light switch in the main control cabinet should servicing work be required. This option not only ensures the safe performance of work inside the machine, but also aids in the conformity assessment and determination of a CE marking on the lift module.

Your benefits:

  • Innovative workplace lighting (control cabinet and shaft lighting)

  • Safe performance of work inside the LOGIMAT® Vertical Lift Module

  • CE marking

DO YOU HAVE QUESTIONS OR REMARKS?

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